
Overheating
Nine times out of ten it is the impeller or a blocked strainer, and the tenth is the heat exchanger furred with scale. We carry impellers for the common engines and a spare exhaust elbow for the Volvo D2.

Won't start, overheating, no charge, black smoke or a generator that trips under load. The four failures that end a charter, and the ones we carry parts for.
Before we get there: close the seacock if you are taking water through the shaft or the exhaust, note the hours on the clock, and photograph the alarm panel. Do not keep cranking — a flooded exhaust elbow turns a two-hour job into a new head.

Nine times out of ten it is the impeller or a blocked strainer, and the tenth is the heat exchanger furred with scale. We carry impellers for the common engines and a spare exhaust elbow for the Volvo D2.

Start battery, starter solenoid, fuel filter or air in the line after a filter change. On a hot restart it is usually the solenoid, not the battery, whatever the panel says.

Usually the air conditioning compressors all starting at once. We stagger the start delays in the controller before we start replacing anything expensive.

Fouled propeller first, dirty air filter second, injectors third. We check the prop with a mask before we touch the engine, because it is free and it is usually the answer.
Two minutes. We reply with a price and a time, usually within the hour in season. Nothing is charged until you say yes in writing.
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Every failure on this page has happened to us first, usually with guests aboard and usually at the worst hour. That is where the diagnosis order comes from.
We charge for labour and travel. The supplier invoice goes to you unchanged, and nothing is added after the job without asking you first.
You get the likely fault, the likely cost and an arrival time in writing before we leave the yard. If it turns out to be something else, you hear it before we open anything.
If the same fault comes back within ninety days we return without charging for the call-out. Parts carry whatever the manufacturer gives them.
Private owners, other charter companies and boats passing through. Our own fleet only jumps the queue when two calls land in the same minute.
Carpenters, a welder and a paint crew at Bozburun, so a bracket that would take two weeks to order is made the same afternoon.

Plotter, autopilot, radar, AIS, VHF and the NMEA 2000 backbone that ties them together. The part of the boat most yards on this coast will not touch.

Flat house bank by two in the morning, an inverter that trips, shore power that will not connect, or a lithium conversion done properly instead of dangerously.

A jammed furler in a rising meltemi, a halyard lost up the mast, a torn leech, or the rigging inspection your insurer asks for every ten years.

Air conditioning that stops at anchor in August, a watermaker making nothing, a fridge that runs all night, and the head nobody wants to talk about.

A rope round the propeller in Bozukkale at seven in the evening. A diver in the water, the shaft cleared, and no lift out of the water.

The windlass that will not lift, the chain counter that lies, the gypsy that slips a link every turn. The one failure that ends a day at anchor and cannot be worked around.

Tell us the dates and the number of guests. We reply with availability, a full price breakdown and a 72-hour hold on the boat.